Town Crier, Inc. Policies

Commitment to Secure Shopping

At Town Crier Inc., we value our customers and respect their privacy; therefore, you can shop with confidence. We use the latest encryption technology, digital certificates, secure commerce server, and authentication to ensure that your personal information is secure online.

Customer Data

Town Crier Inc. respects each and every one of our customers' right to Privacy. We collect customer information in an effort to improve your shopping experience and to be able to communicate better with you about our products and services. At no time will personal information, given to Town Crier Inc., be sold, rented, or transferred to a third party (i.e. name, home address, home or work phone numbers, purchase history, etc.). We have worked hard to build our reputation on serving our customers beyond their expectations. We are the customer’s humble servants.

The type of information Town Crier Inc. collects from our customers would include name, email, address, phone and credit card numbers from you when you visit our website or our store, place an order online or by phone, make an in-store purchase, or create and save an account with us online. We maintain a record of the purchases you make online or by phone and in our store.

When you place an order or make a purchase at Town Crier Inc., we use your personal information to process your order, send you an email to confirm your order, or contact you via phone, postal mail, or email if we have other questions regarding your order or purchase.

Once you have created an online account with Town Crier Inc., you can change or delete certain personal information related to your use of our online sites (i.e. name, home address, home or work phone numbers, etc.). To access your information online, click the My Account link at the top right of any page, sign in, and you will be able to edit your personal information. You can also update your information by calling us at 985.674.1870 or writing us at Town Crier Inc., PO Box 1832, Mandeville, LA 70470-1832.

Newsletters and Promotional emails

We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials. When you create an account with Town Crier Inc., you will automatically be registered to receive newsletters. To stop receiving our newsletter, log into your account and select the option to unsubscribe to the newsletter.

Traffic Analysis

Town Crier Inc. only collects data such as visitor’s IP address, operating system, browser software, and click-stream information of the website that the visitor came from before visiting our site, including which pages of the site you visited, the order in which they were visited and which hyperlinks were clicked. We use this information to analyze traffic to our site to ensure quality service for our customers.

Typographical Errors and Omissions

While Town Crier Inc. tries very hard to ensure the accuracy of the information in our stores, database, newsletters and publications, we are not responsible for vendor availability, typographical errors, technical inaccuracies, and product pricing errors or omissions. Town Crier Inc. has the right to cancel any orders placed for any product listed or shown with incorrect information, whether due to typographical error or otherwise and whether or not your order was accepted. Once we ship the product, Town Crier Inc. will charge your credit card.